Terms and Conditions

Last Updated: February 14, 2026

RestoScope is a product and service of RestoScope Inc., a Delaware corporation ("Company," "we," "us," or "our"). By accessing or using the RestoScope website, application, portal, or services (collectively, the "Services"), you agree to these Terms and Conditions ("Terms").

1. Acceptance of Terms

By accessing or using restoscope.com, pro.restoscope.com, and any associated portal, application, or services, you agree to be bound by these Terms, our Privacy Policy, and applicable laws and regulations. If you do not agree, you may not use the Services.

2. Description of Services

RestoScope provides cloud-based project management software designed for the restoration and construction industries. Services may include:

  • Project tracking, scheduling, and workflow management for restoration and construction jobs
  • Documentation management including photos, moisture readings, drying logs, and field reports
  • Team coordination, task assignment, and communication tools
  • AI-assisted invoice analysis, billing review, and revenue recovery identification
  • Reporting and analytics for project performance and billing accuracy
  • Integration with third-party tools and estimating platforms

The Services are designed to support operational efficiency and documentation accuracy. They are not a substitute for professional judgment. Users remain responsible for their own business decisions, billing practices, and regulatory compliance.

3. Use of Artificial Intelligence and Automated Processing

Our Services utilize artificial intelligence tools and automated systems to assist with document analysis, invoice review, billing optimization, and other platform features. Specifically:

  • Client-submitted data is processed to provide the Services and to fulfill our legal, contractual, and security obligations.
  • We do not use Client Data content (including documents, images, invoices, and project files) to train any AI models—including our own internal models—unless Client explicitly opts in in writing.
  • We may use de-identified and aggregated usage metrics (such as feature adoption rates and platform performance data) to improve product performance and reliability. These metrics do not contain Client Data content.
  • Any third-party AI service providers we engage are contractually required to maintain confidentiality and data protection obligations consistent with these Terms.
  • AI-generated analysis and recommendations are provided as decision-support tools. Users should exercise their own professional judgment when acting on AI-assisted outputs.

We may engage third-party service providers ("subprocessors") to assist in delivering the Services. A current list of subprocessors that process Client data is available upon written request.

4. User Accounts and Access

To access the Services, users must create an account. You agree to:

  • Provide accurate and complete registration information
  • Maintain the confidentiality of your login credentials
  • Not share account credentials with others; each user must have their own account
  • Restrict account access to authorized personnel within your organization
  • Notify us promptly of any unauthorized access to your account

You are responsible for all activity that occurs under your account. If you are an organization with multiple users, the account administrator is responsible for managing user access and permissions.

5. Acceptable Use

You agree not to:

  • Attempt to reverse engineer, decompile, or disassemble any part of the platform or its underlying technology
  • Use automated tools, bots, or scripts to access or interact with the Services without prior written consent
  • Submit fraudulent, fabricated, or intentionally misleading documentation
  • Attempt to access data belonging to other clients or circumvent access controls
  • Use the Services for any purpose that violates applicable law or regulation
  • Interfere with or disrupt the integrity or performance of the Services
  • Sublicense, resell, or redistribute access to the Services without prior written consent
  • Engage in any activity that could reasonably be expected to compromise the security, confidentiality, or availability of the Services
  • Use the platform for purposes unrelated to restoration, construction, or related industries

We reserve the right to suspend or terminate access for violation of this section.

6. Platform Security and Access Controls

We implement commercially reasonable administrative, technical, and organizational safeguards to protect client data, including:

  • Encryption of data in transit using TLS/SSL
  • Encryption of data at rest within secure cloud infrastructure
  • Logical segregation of client data within a multi-tenant environment
  • Access controls limiting employee access on a need-to-know basis
  • Authentication requirements for portal and application users
  • Secure hosting within commercially reasonable cloud infrastructure providers

We maintain controls designed to prevent client data from being accessible to other clients, including logical segregation and access restrictions within our multi-tenant environment.

While we employ reasonable safeguards, no system can guarantee absolute security. We target reasonable commercial availability for the platform but do not guarantee specific uptime levels. Planned maintenance windows will be communicated in advance when practicable.

7. Fees and Payment

7.1 Subscription Services

The Services are offered on a subscription basis. Pricing details, billing frequency, and plan features will be communicated at the time of purchase and are subject to the terms of your subscription agreement or order form.

7.2 Additional Services

Optional services such as AI-powered invoice auditing, consulting, or custom integrations may be priced separately and quoted upon request.

7.3 Payment Terms

Payment is due in accordance with the terms of your subscription agreement. Overdue amounts may accrue interest at 1.5% per month or the maximum rate permitted by law, whichever is lower.

7.4 Subscription Renewal and Cancellation

Subscriptions will renew automatically unless canceled prior to the renewal date. Cancellation procedures and any applicable refund policies will be communicated at the time of purchase. Users may discontinue use by choosing not to renew their subscription.

8. Confidentiality and Client Data

8.1 Confidential Information

"Confidential Information" includes all non-public documentation submitted by Client, including project data, invoices, claim files, reports, photographs, financial data, contact information, and related materials. We agree to:

  • Maintain confidentiality of Client Confidential Information
  • Use such information to provide the Services and to fulfill legal, contractual, and security obligations
  • Restrict internal access to personnel with a legitimate business need

We will not disclose Client Confidential Information to third parties except:

  • To subprocessors engaged to help deliver the Services, provided they are bound by confidentiality obligations no less protective than those in these Terms
  • With Client's prior written consent
  • When compelled by law, regulation, or valid legal process, in which case we will provide Client with reasonable advance notice to the extent permitted by law

8.2 Data Ownership

Client retains all ownership rights in submitted documentation and project data. We acquire no ownership interest in Client data.

Enterprise clients may request a mutually agreed Data Processing Addendum (DPA) governing the processing of personal data in connection with the Services. For information regarding your rights under the California Consumer Privacy Act (CCPA) and other applicable state privacy laws, please refer to our Privacy Policy.

9. Data Retention and Deletion

We retain submitted documentation and project data for as long as the Client maintains an active account or as otherwise requested by Client. Clients may request deletion of their data at any time. Upon verified written request:

  • We will delete Client data from active systems within thirty (30) days of a verified request, subject to legal retention requirements.
  • Backup systems will be overwritten in the ordinary course of business.
  • We may retain limited information where required by law, regulation, or legitimate business record-keeping obligations.

10. Security Incident Notification

In the event of a confirmed security incident involving unauthorized access to Client data under our control, we will:

  • Notify the affected Client without unreasonable delay after confirmation
  • Provide reasonably available information regarding the nature and scope of the incident
  • Cooperate in good faith to investigate and remediate the incident

Notification does not constitute an admission of fault or liability.

11. Intellectual Property

11.1 Company Property

All platform software, algorithms, methodologies, branding, and proprietary processes are the property of RestoScope Inc. and are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

11.2 Client Content

Client retains ownership of all submitted materials. Client grants us a limited, non-exclusive license to host, store, process, and display such materials solely as necessary to provide the Services and to fulfill our legal, contractual, and security obligations.

12. Feedback

If you provide feedback, suggestions, or ideas regarding the Services, you grant RestoScope Inc. a perpetual, worldwide, royalty-free, non-exclusive license to use, modify, and incorporate such feedback into the Services without further compensation or attribution. Feedback does not include Client Confidential Information as defined in Section 8.

13. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
  • WARRANTIES THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE
  • WARRANTIES REGARDING THE ACCURACY OR COMPLETENESS OF DATA, REPORTS, OR AI-ASSISTED ANALYSIS

We do not guarantee specific business outcomes, error-free operation, or continuous and uninterrupted availability. AI-assisted features provide recommendations and analysis to support decision-making; they are not a substitute for professional judgment.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RESTOSCOPE INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, consequential, special, or punitive damages
  • Any loss of profits, revenue, data, or business opportunities
  • Any damages arising from your use or inability to use the Services

Our total liability arising from or relating to the Services shall not exceed the total amount paid by Client in the twelve (12) months preceding the event giving rise to the claim.

15. Indemnification

Client agrees to indemnify and hold harmless RestoScope Inc. from claims arising out of:

  • Client's misuse of the Services
  • Violation of these Terms
  • Infringement of third-party rights based on Client-submitted content

16. Termination

We may suspend or terminate access for material breach of these Terms. Upon termination, access to the platform will cease. Clients may request export or deletion of their data as described in Section 9 above.

17. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Delaware. Any disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association in Delaware.

17.1 Class Action Waiver

Disputes must be brought individually and not as part of a class, consolidated, or representative action.

18. Changes to Terms

We may modify these Terms at any time. We will notify you of any changes by posting the updated Terms on this page and updating the "Last Updated" date. We may also notify you via email or in-app notification for material changes. Continued use of the Services constitutes acceptance of updated Terms.

19. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

20. Entire Agreement

These Terms and our Privacy Policy constitute the entire agreement between the parties regarding the Services, unless superseded by a separately executed written agreement (such as an enterprise subscription agreement or Data Processing Addendum).

21. Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations under these Terms (other than payment obligations) where such failure or delay results from circumstances beyond that party's reasonable control, including but not limited to natural disasters, acts of government, internet or telecommunications failures, third-party service provider outages, pandemics, or acts of war or terrorism. The affected party shall promptly notify the other party and use commercially reasonable efforts to resume performance.

22. Export Controls and Sanctions

The Services are provided from the United States. Client agrees to comply with all applicable U.S. export control laws, sanctions, and trade regulations. The Services may not be accessed or used by persons or entities subject to U.S. sanctions or located in embargoed jurisdictions.

23. Assignment

RestoScope Inc. may assign or transfer these Terms, or any rights or obligations hereunder, in connection with a merger, acquisition, reorganization, or sale of all or substantially all of its assets, without Client consent. Client may not assign or transfer these Terms without the prior written consent of RestoScope Inc.

24. Relationship of Parties

The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, employment, agency, or franchise relationship between the parties. Neither party has authority to bind or obligate the other.

25. No Third-Party Beneficiaries

These Terms are for the sole benefit of the parties and do not confer any rights or remedies on any third party.

26. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

RestoScope Inc.
Website: restoscope.com
Contact: hello@restoscope.com